VCET takes reasonable steps to ensure the information it holds remains accurate, complete and up to date. Where possible, VCET will check the accuracy of personal information with an individual before it is used.
VCET uses several procedural, physical, software and hardware safeguards, together with access controls, secure methods of communication, back-up and disaster recovery systems to protect information from misuse and loss, unauthorised access, modification and disclosure.
Links - Our website may contain links to other websites operated by third parties. We make no representations or warranties in relation to the privacy practices of any third-party website and we are not responsible for the privacy policies or the content of any third-party website. Third party websites are responsible for informing about their own privacy practices.
VCET uses technology delivered in a Software as a Service (SaaS) model to enable the organisation to undertake its functions. All reasonable endeavours are made to ensure that personal, and health related information remains stored in Victoria in line IPP 9 of the Privacy and Data Protection Act (Vic) or within Australia in line with APP 8 of the Privacy Act (Cth).
From time to time there may be a compelling case for the use of a particular SaaS product/vendor, where information is not stored within Victorian or Australian borders. VCET must ensure that the protections of the information will remain substantially similar to the Privacy Act (Cth) or the Privacy and Data Protection Act (Vic) requirements and that the SaaS vendor has the ability to deliver that protection.
MailChimp is based in the United States of America (USA) and is subject to the laws of the USA. Your information (including your IP address) will be transmitted to and stored by MailChimp on servers located outside Australia.
All complaints will be investigated and responded to within a reasonable period of time from the date of receipt. Information breaches regarding privacy are governed at VCET by the organisation’s Information Breach Response Plan (Procedure) and managed in accordance with the requirements of the State and Commonwealth privacy regulators.
Any complaints about the way VCET manages an individual’s privacy can be made by contacting the VCET Privacy Officer via telephone on +61 03 9235 8000.
If a complainant is not satisfied with the outcome of their complaint with VCET with regard to a privacy matter, the matter can referred to the Office of the Victorian Information Commissioner, see website https://ovic.vic.gov.au/, telephone 1300 006 842, email to enquiries@ovic.vic.gov.au.
VCET will notify affected people in the event of an information breach that involves their personal information. This notification will include recommendations about the steps should take in response to the breach. VCET will also notify the Office of Australian Information Commissioner and the Office of the Victorian Information Commissioner of eligible information breaches. Any suspected information breach reported to us will be assessed to determine it’s impact and whether it is a Notifiable Breach.
We acknowledge the Traditional Owners of the lands on which we operate our venues in Narrm and Djilang; the Wurundjeri Woi Wurrung and Wadawurrung peoples. We pay our respects to Elders past and present and seek to honour the long-standing tradition of building community and exchanging ideas on these lands. We extend that respect to the broader Kulin Nations and the Traditional Owners of all First Nations communities across Victoria and Australia.
